Terms and Conditions

These terms and conditions ("Terms") govern your use of the services provided by Deva Transportation ("Deva," "we," "our," or "us"). By using our services, you agree to comply with and be bound by these Terms. Please read them carefully before using our Non-Emergency Medical Transportation (NEMT) services.

2. Scope of Services

2.1. NEMT Services: Deva Transportation offers non-emergency medical transportation services, including but not limited to transporting individuals to and from medical appointments, dialysis treatments, and post-operative care.

2.2. Specialized Care: We provide specialized care for dementia patients, ensuring their comfort and safety during transportation.

3. Eligibility

By using our services, you represent and warrant that you meet the following eligibility criteria:

3.1. You are of legal age to enter into a binding contract in the state of California.

3.2. You possess the legal capacity to use our services and agree to these Terms.

4. Booking and Payment

4.1. Booking: You may book our NEMT services through our designated channels, including phone and email. All bookings are subject to availability.

4.2. Payment: Payment for our services is due as per the agreed-upon terms. We accept various payment methods, including cash, credit cards, and electronic payment options.

5. Cancellations and Refunds

5.1. Cancellations: If you need to cancel your booking, please do so within the specified time frame to avoid cancellation fees. Cancellation policies and fees will be communicated during the booking process.

5.2. Refunds: Refunds may be issued based on our cancellation policy. Please refer to the specific terms provided during booking for more details.

6. Privacy Policy

6.1. Privacy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

7. Code of Conduct

7.1. Respect and Safety: You agree to treat our staff, drivers, and fellow passengers with respect and courtesy. You must adhere to safety instructions and guidelines provided during transportation.

8. Limitation of Liability

8.1. Disclaimer: Deva Transportation will make reasonable efforts to ensure the safety and comfort of passengers during transportation. However, we are not liable for unforeseen circumstances, including delays, accidents, or events beyond our control.

9. Governing Law and Jurisdiction

9.1. California Law: These Terms are governed by the laws of the state of California.

9.2. Jurisdiction: Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts in California.

10. Changes to Terms

10.1. Updates: Deva Transportation reserves the right to update and modify these Terms at any time. The most recent version will be posted on our website.

11. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or our services, please contact us at:

Deva Transportation

Phone: 949-591-7138 

Email: info@devatransportation.com

Address: Irvine CA, 92614

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.